Reported content
When writing the Terms and Conditions of your platform, or your participation chart, you want to make sure that the participants respect the participation rules in the contents they’re writing. All participants are able to report comments, proposals, debates, etc.
Report a content
Any logged in participant can report content, clicking on the "Report" button available next to the resource.
Participants have to select a reason for the report, and can add extra information if needed.
Manage reported content
After a participant has reported a content, it appears in two sections of the administration panel:
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Global moderations panel
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Participatory space moderation panel
There you’ll find first all the unprocessed reports if there’s any, with: * Id: unique identifier of the reported content. * Type: the kind of content reported, for instance comment, proposal, debate, etc. * Participatory Space: which space this content belongs to. * Reported content URL: link for seeing the content reported and see the context of the complaint. * Reason: why the content is reported. If the participant that made the report has given extra information it’s possible to see it by hovering it. * Reported at: when it was originally reported. * Count: number of reports by different users. * Actions: you can Expand, Unreport or Hide.
Once you moderate a content, it appears in the "Hidden" contents list, accessible at the top right of the page.
Actions
| Icon | Name | Definition | Condition |
|---|---|---|---|
|
Expand |
To see the full details of the reported content and reports. |
Always available. |
|
Unreport |
Allows an administrator or moderator to keep showing this content and cancel the report. |
Available when the content isn’t yet hidden. |
|
Hide |
Allows an administrator or moderator to hide this content and accept the report. |
Available when the content isn’t yet hidden. |
|
Unhide |
Allows an administrator or moderator to Unhide this content (showing it publicly again). |
Available when the content is hidden. |
If a content has been mistakenly "Unreported" then you’ll need to find it again in the public platform and report it again so you can moderate it.
Expand
To review the details of a content, and the different reports made by participants, you can click the "Expand" button. see all the metadata of a report, you can see it Expanded.
This view allow you to assess quickly if it’s necessary to hide or not the content. At the bottom of the report, you can also review the different reports made by other participants, and expand them as well.
