Conversations

Understand the basics

With conversations, participants can send private messages to another participant, a group of participants, or to user groups. Only the participants who are in the conversation can see each the messages.

It’s not possible to delete a conversation nor to edit a message in a conversation.

How to find it?

As a signed in participant, you can access your conversations from two places:

  1. Click in your avatar in the header, and then click in the "Conversations" menu item

  2. Click in the "Conversations" link in the footer, in the "My account" section

Frontend user menu dropdown

If there are notifications, the participant sees a small badge next to their avatar, and in the dropdown menu.

Start a conversation

A participant can start a conversation with any participant or group registered on the platform.

Conversations list

There are two ways to start a conversation.

From a participant profile

  1. Go to the profile of the participant with who you want to start a conversation

  2. Click the "Message" button

  3. Write your message

Participant profile

Start a conversation form

From the conversation page

Example of a conversation

  1. Click in your avatar in the header

  2. Click in "Conversations"

  3. Click on the "New conversation" button

  4. Search the participants or group that you want to start a conversation with

  5. Write your message

You can start a conversation with several participants, with a limit of 9 participants.
New conversation modal

Group conversations

Just like with participants, it is possible to have conversations with groups.

To know more about user groups, read the Group creation article.
Group conversations list