Notícias

Understand the basics

Newsletters may be sent out to inform participants of the latest news on the platform: launch of a new consultation, warning before a closing date for votes, announcement of a result, monitoring of projects in progress, etc. The newsletter is sent to any user of the site who has ticked the "Receive an occasional newsletter with relevant information" box when they created their account, or later in their account settings.

Alguns exemplos de quando você pode e deve enviar um boletim informativo são:

When a new process could be interesting for all the citizens in a city, for instance a Participatory Budgeting process.
Quando há resultados publicados para um determinado processo.
When an assembly has a important topic to discuss.
Quando estiver programado um novo período de votação.
When there’s a new conference published.
Etc.

How to find it?

To access the Newsletters panel, go to the administration panel and click the "Newsletters" item in the administration navigation bar.

There, you see the list of newsletters already sent from this instance. If it’s a new instance, you shouldn’t see any newsletter in the list.

Configuração

Create a newsletter

To start creating a newsletter, click the "New newsletter" button at the top right of the page.

Select a template

First, you are asked to select a newsletter template, depending on what you want to send. Two templates are displayed, with a preview for each one to help you decide on the best format for the content you want to communicate.

Basic (only text): recommended for short updates
Image, text and Call To Action button: recommended for more elaborated contents

Click the "Use this template" button below the template you want to use.

Write the newsletter

Depending on which template you’ve chosen, you have to fill a form with different fields.

You can use "%{name}" anywhere in the body or subject to be automatically replaced by the participant’s name.

Table 1. Formulário "basic (only text)" do novo Newsletter
Campo	tipo	Descrição:
Cargo	Obrigatório	Assunto do e-mail.
Conteúdo	Opcional	Corpo do email.

Table 2. Novo boletim informativo "Botões de imagem, texto e chamada"
Campo	tipo	Descrição:
Cargo	Obrigatório	Assunto do e-mail.
Introdução	Opcional	Introduction of the email, displayed before the CTA button.
Texto do botão Chamar para Ação	Opcional	The CTA button text.
URL do botão Chamar para Ação	Opcional	Where the CTA link redirects.
Conteúdo	Opcional	Body of the email, displayed after the CTA button.
Imagem principal	Opcional	Orientação para imagem: Preferencialmente, uma imagem de paisagem que não possui qualquer texto. O serviço cultiva a imagem. Allowed file extensions: JPG JPEG PNG WEBP

Once you have written the newsletter, click the "Save and preview" button.

Visualizar o boletim informativo

The preview page allows you to review the look and content of the newsletter before sending it. Until you send the newsletter, you can edit it and review its preview anytime you want.

Send a test email

If you want to review the newsletter directly in your mailbox, click the "Send me a test email" button at the top right of the page. You will receive the newsletter directly on the email address registered for your participant account.

Selecionar destinatários para entregar

If you want to only communicate about a given space or neighborhood, you can choose which participants you’re sending the newsletter to. To do so, click the "Select recipients to deliver" button.

If you don’t want to send your newsletter to a specific segment, select "Send to all users"

There, you can choose between sending the newsletter to:

All confirmed users
All confirmed users that have participated in any of the selected participatory spaces on the list
All confirmed users that have followed any of the selected participatory spaces on the list
All the participants that have selected an scope in their "My interests" settings on their account.

Even if a participant has a confirmed account and is following a space, the system won’t send them a newsletter email if they haven’t accepted it in their notifications settings.

If you select the "Sent do participants" or "Send to followers" of a given space, then you can choose which spaces are relevant.

Entregue o boletim informativo

Finally if you click in the "Deliver newsletter" button, the newsletter is sent to all the selected recipients. Before sending it, a pop-up appears to make sure you reviewed everything and are ready to send it.

Once a newsletter is sent it can’t be undone or edited. If you have multiple languages active, be careful with reviewing all the languages well before sending.

Manage newsletters

You can find all the newsletters on the newsletter page, with:

Subject: subject of the newsletter, redirects to the newsletter preview.
Created at: date of the newsletter creation.
Sent at: date of the newsletter sending.
Sent to: the segment the newsletter was sent to.
Progress: the number of participants to whom the newsletter was sent, upon the total number of recipients.

Ações.

Table 3. Ações.
Ícone	Nome:	Definição
Condition		Alterar
To edit the newsletter.	Newsletter not sent.
Send a test email	To send a test email to the administrator email address.	Always.
	Pré-visualizar	To preview the newsletter
Always.		excluir